There are two types of recordings. 


Greeting Messages: A "Greeting Message" is a small message that plays when you are connected to your prospect. The greeting message not only aliviates the pressure to talk right away, but it also eliminates any delay that might exist during the handoff. 

Voice Mail Messages: A "Voicemail Message" is a message that you record in your voice, and plays when a prospects voicemail is reached. 

The recording studio is the same for the "Greeting Message" and the "Voicemail Message". 

You will want to name your recording, then click on Record "record your message"

You can press "Play" and listen to your recording. 

Make sure that you are connected to the audio or you won't be able to record your message. 

Activate Recording: